PRIVACY POLICY

Effective Date: January 01, 2025

At DowntownLApostille.com, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

We may collect the following types of information:

1. Personal Information:
   
   • Name, email address, phone number, and mailing address.
   • Document details submitted for apostille or translation services.

1. Non-Personal Information:
   
   • Browser type, IP address, and website usage data to enhance your experience.
   • Cookies and similar technologies to analyze traffic and personalize content.

We use your information for the following purposes:

1. Service Fulfillment:
   
   • Process your requests for apostille and translation services.
   • Communicate with you regarding the status of your services.

1. Customer Support:
   
   • Address inquiries, provide updates, and resolve issues.

1. Improvement of Services:
   
   • Analyze user behavior to improve our website and offerings.

1. Legal Compliance:
   
   • Ensure compliance with applicable laws and regulations.

We implement a variety of security measures to ensure the safety of your personal information:

1. Secure Website:
   
   • Our website is protected by SSL encryption to safeguard data transmissions.

1. Restricted Access:
   
   • Customer data is accessible only to authorized personnel.

1. Data Minimization:
   
   • We retain your information only as long as necessary to fulfill your requests and comply with legal obligations.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

1. Service Partners:
   
   • Collaborating with trusted third parties for apostille processing, translation, or delivery services.

1. Legal Requirements:
   
   • Disclosing information when required by law or to protect our rights.

Our website uses cookies to:

• Improve functionality and user experience.
• Analyze website traffic and usage patterns.

You can adjust your browser settings to refuse cookies, though some features of the website may be unavailable.

You have the right to:

1. Access, update, or delete your personal information.
2. Opt out of receiving promotional communications.
3. Request clarification about our data collection practices.

To exercise these rights, please contact us at [Insert Contact Email].

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

If you have any questions or concerns about this Privacy Policy, please contact us:
Email: apostille@downtownlaapostille.com
Phone: 323.834-2483
Mailing Address: 515 S. Flower Str., Suite 1900, Los Angeles, CA 90071

We reserve the right to update this Privacy Policy as needed. Changes will be posted on this page, and the "Effective Date" will be updated accordingly.